One Stop Talk/Parlons maintenant (OST/PM) is an innovative child and youth mental health service in Ontario that provides immediate, virtual counseling and navigation services through a single access point. The program is delivered by registered therapists, offering critical access to clinicians in the afternoon, evenings, and weekends with evening and weekend hours a notable service gap within the sector.
The workshop will detail how this innovative program leverages existing resources and capacity across the province to increase accessibility to mental health services for children and youth. Through interactive discussions and real-life testimonials, participants will gain practical insights into implementing innovative system level mental health services. Join us to discover how OST/PM is driving system change and improving outcomes for children and youth.
Learning Objective
- Understand the OST/PM Program: Gain a comprehensive understanding of the OST/PM program, including its objectives, operational strategies, and the collaborative network of 21 agencies supporting it.
- Explore Collaborative Approaches: Learn about the multi-disciplinary and cross-agency collaborative approaches used in OST/PM to drive system-level change, improve service integration, and enhance accessibility for children and youth across Ontario.
- Incorporate Youth and Family Voices: Identify practical strategies for incorporating youth and family expertise into mental health service delivery, ensuring that services are user-centered and responsive to the needs and preferences of the individuals they serve.